Once the order is confirmed, the item(s) will be shipped out within the next two to three business days. We appreciate your patience if there are any delays.

As for shipping options, you may choose to have it delivered to your door by SF Express or in-store pick up. Customers are required to select the shipping option before checkout. You cannot change the option after placing the order. For customers to choose the pick-up option, please wait for our team to send over a notification, usually via WhatsApp, within 2 to 4 business days when the order is ready.
It is important to note that an online order is confirmed only when an order number is issued to you by the system.
Every Wednesday, you can enjoy free shipping on any single order that includes at least HK$500 of items. (This promotion only applies to local delivery in Hong Kong). Free shipping is not available for multiple orders that even accumulate the amount of HK$500 or more on the same day.

For enquiries, please contact us via Whatsapp 9883-5293. Our team will respond promptly. You are advised to provide the order number for tracking the delivery status.

In case of any dispute, we reserve the right of final decision.